FAQs
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My shipmate sent me a connection request. I replied to his email, but he claims he never got it. What's up with that?

When you initiate a connection request, the ssn-680.org system sends an email to your 'connection' to let them know that you have made the request, and they have to go on the site to respond to it. The email is sent by the system, and like all good systems, ours is pretty picky about protecting your email and other personal information. So instead of putting your email address on as the sender, it uses the System Administrator's address, This email address is being protected from spambots. You need JavaScript enabled to view it., which is publicly available on the site.

As a result, if your 'connection' replies to the email, the email does not come back to you, but goes directly to the System Administrator. Dang! But that is the way it is supposed to work.

If you want to reply to the connection request email, go to the website, log in, and then go to your profile by clicking on your name in the Current Watchsection module. In your profile, select Connections, and locate the shipmate making the request. Then you can click on the little letter icon, and you can email your shipmate without even knowing his email address, thanks to our cleverly designed system.

Note that this will work for any shipmate - if they aren't currently a Connection, locate their profile, and use Messages >> Send Email To User, and there you go.

If you fail to follow these instructions, and I get the email that you intended for someone else, you may receive a form letter that looks something like this:

 

yourname,

When you replied to the email notifying you of the connection from hisname, your reply did not go to hisname, but came back to me as System Administrator, because the email notifying you of the connection request is sent from the 'system'.

To communicate with hisname, use Send Email To User on hisname's profile under Messages. To get to his profile, click on his name if he is online or look him up on the SSN-680.org Members list under Quarters. You can exchange email addresses with each other, but the system protects your email address unless you deliberately give it out.


Let me know if I can be of help.

Current Watchsection

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U.S. Naval Institute News

20 MAR 2019

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